Once Upon a Child Rochester

Quick and friendly also sales are fair priced clothing and shoes for childrens year round needs. Gently used clothing for ages newborn to under yrs. Also have carriages and strollers for walking with young ones.

Very disappointing shopping experience. No dressing rooms available to try on clothes. The one ONE, on a Saturday woman working there suggested we use the bathroom which was technically out of order because the light was out and that I More

Came here on Friday night to find some clothes for the grand babies ended up buying completely the wrong size and came back today to shop. Great selection for pjs and baby clothes. Wish they had this store when my kids were young Helpful More

I had brand new things that I was looking to get rid of. They give you bottom dollar for everything. I had a brand new bouncer and a brand new sit me up chair and they wanted to give for both. Yeah their store is clean and organized More

This is by far the BEST Once Upon a Child weve been to. The store is so clean, organized and not cluttered. The staff was friendly and helpful. The clothes are well arranged and organized by color. Its easy to find what youre looking for here

This store is nice has a lot to offer but the customer service is very poor. I went in today and felt like one of the employees who had blonde hair receipt says her name is Ro treated me like I stole something. She just had this face on More

I went in on a week day evening pm and the service was awful. The store was completely dead shoppers, employees. I felt like I was being a bother bringing in clothes to sell. I brought in boxes total and NONE of the employees More

I was surprised to find jeans for my boys sizes and that werent too worn out. I only needed a couple pairs for each of them to get through the rest of the school year as theyve grown out of their fall clothes by now and summer is More

Today I brought in all namebrand boys size large to extralarge clothing. A entire laundry basket full, they tried to give me bucks. They are crazy There was Nike and under armor with tags still on. Especially with tags still they would cost more than

I have been consistently impressed with the customer service of the Once Upon a Child staff and am thrilled with the increased floor space and product availability at the new location. I have contacted the team several times through More