The RealReal

I have the problem regarding getting my item back. The processed time is so long and even asking a return fee plus dollars. It is just wasting time to go this place. Will never use it anymore. I would rather donate than selling to trr.

Terrible customer service I had a FaceTime appointment with an agent days ago for an item but no one called and still no one has reached out to me. Ive been contacting customer service for the past days and no one has actually More

Its.a SCAM Horrible experience. They took my brand name new clothing and accessories And said they would do a consignment. That they would get me a price before posting them. They posted a brand New still w tags mens Burberry suit for More

I was in for the first time recently to sell a large batch of designer items, probably half a bitcoin worth, and Taylor was a very helpful associate. I felt very comfortable with the process and she was able to coordinate the team very well

This review is based off my first time consigning here. It will definitely be my last. I was told over the phone that I could drop off my item, it would be authenticated, and then I would have the CHOICE to accept the price, or decline it More

my st purchase was a PAIR of shoes, which I thought meant left shoe, right shoe. I received my order, however instead of the proper pair I ordered, I got two RIGHT SHOES, no left. after days of dealing with customer service, the More

Terrible experience. Pick up was easy then I couldnt reach anyone and my expensive Jimmy choo purse, originally estimated at about got me a check for . Absolutely insulting and upsetting. Now I wish I had read all the negative More

Please avoid theRealReal. I dropped a pair of valentino flats several months ago. I was told if I am not satisfied with the price, I could get my item back anytime without fee. After months, I requested my item back but it turns out to be More

Horrible experience , they gave me a quote for our Chanel necklace of between , so I sent it in only for them to say because the bag isnt the original bag it came with they cant buy it and the appraiser was very rude acting like I sent them junk I wish I could leave a negative rating

I dropped my items off at the store almost months ago. Throughout this time I have had little to no updates and had to constantly follow up on the status myself only now to find out that one of my items is being returned. I have received More